Privacy Policy
Last Updated: December 3, 2025
Crystal Maintenance Inc. (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.crystalmaintenance.com and use our services. This policy is written to comply with California privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
When you submit a form, request a quote, or contact us, we may collect:
- Name
- Email address
- Phone number
- Company name
- Service location
- Any additional information you voluntarily provide
B. Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited
- Time and date of visit
- Referring website
- Cookies and tracking data
C. Commercial Information
Information related to:
● Requested services
● Job site details
● Communication history
2. How We Use Your Information
Crystal Maintenance uses your information to:
- Provide and improve our services
- Respond to inquiries and service requests
- Schedule site visits and project estimates
- Communicate with you about services
- Improve website performance and user experience
- Comply with legal obligations
- Prevent fraudulent or harmful activity
We do not sell your personal information.
3. California Consumer Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
A. Right to Know
Request the categories of personal information we collect, use, or disclose.
B. Right to Access
Request a copy of the personal information we have collected about you.
C. Right to Delete
Request that we delete personal information, subject to legal limitations.
D. Right to Correct
Request corrections to inaccurate personal information.
E. Right to Opt-Out
We do not sell or share data for advertising purposes, but you may request to opt-out of any future selling or sharing should practices change.
F. Right to Non-Discrimination
You will not be discriminated against for exercising your privacy rights.
To exercise your rights, email us at:
4. Cookies & Tracking
We may use cookies, analytics tools, and similar technologies to improve website functionality and user experience. You may disable cookies in your browser settings, but some features may not function properly.
5. Information Sharing
We may share your information with:
- Service providers and contractors assisting with operations
- IT, hosting, or analytics partners
- Legal authorities if required by law
We do not sell or trade your information to outside parties.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission over the internet is 100 percent secure.
7. Links to Third-Party Websites
Our website may contain links to vendors, partners, or service providers. We are not responsible for the privacy practices of third-party sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or your rights, contact us at:
Crystal Maintenance Inc.
587 Leisure St, Livermore, CA 94551
Phone:
(925) 223-7368
Email:
mauriciojr@crystalmaintenance.com