Frequently Asked Questions
Straight answers for commercial property decision makers.
Crystal Maintenance Inc. works with commercial property managers, facility teams, and operations professionals who need dependable information before scheduling exterior cleaning services. The answers below reflect our actual services, safety standards, and process.
1. Does Crystal Maintenance provide residential services
No. Crystal Maintenance Inc. specializes exclusively in commercial and large-scale properties.
2. What types of commercial properties do you service
We service office buildings, commercial campuses, high-rise properties, retail centers, parking structures, and mixed-use commercial facilities.
3. What areas do you serve
We serve Northern California, including San Jose, Silicon Valley, the San Francisco Bay Area, and Sacramento.
4. Are your technicians trained for high-rise work
Yes. Our technicians are trained for elevated work and follow OSHA-compliant safety procedures.
5. Do you follow OSHA safety standards
Yes. Safety planning and OSHA-compliant methods are built into every project we perform.
6. Do you provide safety documentation when required
Yes. Job-specific safety planning and documentation can be provided based on project requirements.
7. Do you offer recurring maintenance programs
Yes. Many of our commercial clients choose scheduled and recurring service plans.
8. Can services be scheduled outside of business hours
Yes. We coordinate scheduling to minimize disruption to tenants and daily operations.
9. Do you own your cleaning equipment
Yes. We use in-house, professional-grade equipment, which allows for better quality control and faster mobilization.
10. How is pricing determined
Pricing is based on building size, access requirements, safety considerations, and scope of work.
11. Do you require a site walk before providing a proposal
In most cases, yes. Site walks or scope reviews ensure accurate pricing and proper planning.
12. Are estimates guaranteed
Estimates are based on the information provided and may change after an on-site evaluation.
13. Is mineral or calcium deposit removal included with window cleaning
No. Mineral and calcium deposit removal is a specialty service and is quoted separately.
14. Do you clean commercial solar panels
Yes. We provide non-abrasive solar panel cleaning for commercial installations.
Yes. We provide post-construction and final exterior cleaning for commercial projects.
For standard commercial cleaning, we recommend scheduling 1–2 weeks in advance.
For high-rise or large-scale projects, booking 2–4 weeks ahead ensures availability and proper safety preparation.